Shipping & Returns

Returns Policy

You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund or credit within four weeks , however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Shipping

We can ship to virtually any address in Australia. Please note that there are restrictions on some products, and some products cannot be shipped to all destinations.

When you place an order, we estimate shipping and delivery dates for you based on the availability of your items and the shipping options available. Deliveries throughout Australia approximately take 1-3 business days.

Please also note that the shipping rates for some items we sell can be weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full kilogram.

In general orders totalling less than $250 attract a flat $20 delivery fee for most metro areas. Extra fees are applicable to regional areas and areas outside of the metro centres.

All orders over $250 in value are delivered free within the metropolitan cities. A small charge is incured for deliveries outside these areas.

In addition, all orders are charged a processing fee of $9.90. This does not include fixed price customers.

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Taren Cleaning Supplies’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Taren Cleaning Supplies’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is . Our ABN is 19656985241. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

This website is operated by Taren Cleaning Supplies. Your use of this website is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers set out below ("Terms and Conditions"). You should read them now. Your use of the website constitutes your agreement to the Terms and Conditions.

Taren Cleaning Supplies reserves the right to amend the Terms and Conditions at any time and without notice to you. Your continued use of the website after any amendment becomes effective constitutes an agreement by you to abide and be bound by the Terms and Conditions, as so amended.

All products on this website are only available for sale to individuals who can make legally binding contracts.

Any order placed by you in the manner described in this website is an offer by you to purchase a particular product for the price (including the delivery and other charges) specified in this website at the time you place your order on these Terms and Conditions.

Taren Cleaning Supplies reserves the right to accept or reject your offer for any reason, including, without limitation, the unavailability of any product, an error in the price or the product description posted on this website, or an error in your order. Your contract with us only comes into existence when it forwards confirmation of receipt of your order and payment.

Prices of products, delivery and other charges displayed on this website are current at the time of issue, but may change at any time and are subject to availability.

Prices displayed on this website are inclusive of GST applied at the rate of 10%.

Taren Cleaning Supplies will retain title to the products you order until you have made payment in full for those products, but all risk in the products will pass to you upon their delivery to or collection by a postal or courier service. You should consider whether to obtain any suitable insurance.

Taren Cleaning Supplies will in no way be liable for any direct, indirect, incidental, special or consequential damages, resulting from use or inability to use the website or for the cost of procurement of substitute products or resulting from any products purchased or obtained or messages received or transactions entered into through the website or resulting from unauthorized access to or alteration of your transmissions or data or of any information contained on this website, including but not limited to, damages for loss of profits, use, data or other intangible, even if we have been advised of the possibility of such damages.

Where any Act of Parliament implies in the Terms and Conditions any term, condition or warranty, and that Act avoids or prohibits provisions in a contract excluding or modifying the application of or exercise of, or liability under such term, condition or warranty, such term, condition or warranty shall be deemed to be included in the Terms and Conditions, however, the liability for us on any breach of such term, condition or warranty shall be limited, at our option, to any one or more of the following:

- if the breach relates to goods:

- the replacement of the goods or supply of equivalent goods;

- the repair of such goods;

- the payment of the cost of replacing the goods or of acquiring equivalent goods; or

- the payment of the cost of having the goods repaired.

The Taren Cleaning Supplies logo is owned by Taren Cleaning Supplies and may not be used without our permission.